Privacy
Your privacy matters to us. This Privacy Policy explains exactly what personal data GBAJ collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.
Privacy at a Glance
These cards give you a quick overview of the most important privacy commitments GBAJ makes to every player. The full details are in the policy sections below.
GBAJ collects personal data only when there is a clear and legitimate reason to do so — account registration, payment processing, identity verification, and platform security. We do not collect data for the sake of it, and we do not build profiles beyond what is necessary to operate your account safely.
GBAJ does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the GBAJ platform and is only shared with trusted service providers who help us operate the platform — and only under strict data processing agreements.
All data transmitted between your device and the GBAJ platform is protected using TLS encryption. Sensitive data stored on GBAJ servers — including payment details and identity documents — is encrypted at rest. GBAJ conducts regular security reviews to ensure your data remains protected.
GBAJ gives you meaningful control over your personal data. You can request access to the data we hold about you, ask us to correct inaccurate information, or request deletion of your data subject to our legal retention obligations. All requests are handled by our support team within 30 days.
GBAJ sends promotional communications only to players who have opted in. If you no longer want to receive bonus offers, game updates, or promotional emails from GBAJ, you can opt out at any time through your account settings or by contacting support. Opting out of marketing does not affect your account.
GBAJ retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data is retained for a minimum of five years after account closure for compliance purposes. After this period, data is securely deleted or anonymised.
GBAJ ("we", "us", "our") operates the online gaming platform accessible at gbaj.club. We are the data controller responsible for the personal data collected through the GBAJ platform. This Privacy Policy applies to all players who register an account, visit the GBAJ website, or use any GBAJ service.
This Privacy Policy should be read alongside the GBAJ Terms and Conditions, which govern your use of the platform. By registering a GBAJ account or using the platform, you confirm that you have read and understood this Privacy Policy.
Questions about your privacy? Contact our dedicated privacy team at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.
GBAJ collects personal data through several channels — directly from you when you register or use the platform, automatically through your device and browser, and from third-party payment providers such as bKash and Nagad. Below is a clear breakdown of the categories of data we collect.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, national ID number | Registration form, verification process |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Payment Data | bKash / Nagad account number, transaction IDs | Deposit and withdrawal processes |
| Technical Data | IP address, device type, browser, operating system | Automatically via cookies and server logs |
| Usage Data | Games played, bet amounts, session duration, login times | Automatically via platform activity tracking |
| Communications Data | Support chat transcripts, email correspondence | When you contact GBAJ support |
Note: GBAJ does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming purposes (for example, if you self-declare a gambling problem).
GBAJ uses your personal data only for the purposes described in this Privacy Policy. We do not use your data in ways that are incompatible with the reason it was originally collected. The main purposes for which GBAJ processes your personal data are:
Marketing opt-out: You can withdraw your consent to receive marketing communications from GBAJ at any time by updating your preferences in your account settings or by contacting [email protected]. Opting out will not affect your ability to use the GBAJ platform.
GBAJ processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:
GBAJ does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle your data securely and in accordance with this Privacy Policy.
No international transfers: GBAJ processes and stores your personal data within secure data centres. We do not transfer your personal data to countries outside your region without ensuring appropriate safeguards are in place.
GBAJ uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit the GBAJ website. Cookies do not contain your personal information directly, but they can be used to identify your device and browser session.
GBAJ uses the following categories of cookies:
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies may affect the functionality of the GBAJ platform.
GBAJ takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
Your responsibility: While GBAJ takes every reasonable step to protect your data, you also play a role in keeping your account secure. Use a strong, unique password for your GBAJ account and never share your login credentials with anyone. If you suspect unauthorised access to your account, contact [email protected] immediately.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, GBAJ will notify you as soon as reasonably practicable and will take all necessary steps to contain and remediate the breach.
GBAJ retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after account closure | AML and regulatory compliance |
| Transaction Records | 5 years after transaction date | Financial record-keeping obligations |
| Support Communications | 3 years after last interaction | Dispute resolution and quality assurance |
| Technical & Usage Data | 13 months from collection | Platform analytics and security monitoring |
| Marketing Preferences | Until opt-out or account closure | Consent management |
After the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be linked to you. Anonymised data may be retained indefinitely for statistical and analytical purposes.
GBAJ respects your rights over your personal data. Depending on your location and applicable law, you may have some or all of the following rights:
Request a copy of the personal data GBAJ holds about you.
Ask us to correct inaccurate or incomplete personal data.
Request deletion of your data, subject to legal retention obligations.
Ask us to restrict processing of your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests or for direct marketing.
How to exercise your rights: Submit your request to [email protected] with the subject line "Privacy Request". GBAJ will respond within 30 days. We may need to verify your identity before processing your request to protect your data from unauthorised access.
The GBAJ platform is strictly for adults aged 18 and above. GBAJ does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered a GBAJ account or provided personal data to GBAJ, please contact us immediately at [email protected].
Upon receiving a verified report of a minor's account, GBAJ will immediately suspend the account, delete all associated personal data, and refund any deposits made, in accordance with our responsible gaming and child protection obligations.
GBAJ uses age verification checks during the registration process and reserves the right to request additional age verification documents at any time. For more information about our approach to responsible gaming and underage gambling prevention, visit our Responsible Gaming page.
GBAJ may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we use your personal data, we will notify registered players via email or an in-platform notification before the changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how GBAJ protects your personal data. Continued use of the GBAJ platform after any update to this Privacy Policy constitutes your acknowledgement of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way GBAJ handles your personal data, please get in touch with our privacy team. We are committed to resolving all privacy-related enquiries promptly and transparently.
For information about your rights and obligations as a GBAJ player, please read our Terms and Conditions. For information about responsible gaming tools and support, visit our Responsible Gaming page.
Join GBAJ Today
Now you know exactly how GBAJ protects your privacy. Register your free account today, deposit securely via bKash or Nagad, and enjoy a safe, fair gaming experience built for players in Bangladesh.
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